State Farm® Insurance Agent Derek Hensley

"Dan was very helpful in getting us auto and home insurance and kept us updated on changes to our policy. He also was very helpful in finding any and all discounts that we could utilize. Marty was also very knowledgeable in life insurance and long term care insurance when we inquired about that."

"VERY KIND, HELPFUL AND COURTEOUS"

"Great service, reasonable rates!!"

"I’ve been very frustrated with setting up my beacon. I could not get it to work. Your Kelsey was extremely helpful. She knew exactly which buttons to press & how to set it up/make it work! She was efficient & very pleasant throughout! I could not have done this without her!!! Anytime I call, she is always helpful. You don’t pay her enough!"

"Dan is quick to respond. I'd rather text than phone. My only complaint."

"This is the best insurance office hands down. The customer service is unmatched. Thank you team."

"Kelsey was of great help on getting the right help and being reimbursed for roadside assistance when I got stranded. She was kind, helpful and responded very quickly. I highly recommend Derek and his staff."

"Wonderful people"

"So helpful and so nice!"

"I have had a great experience dealing with both Gina and Avery in Derek’s office! They are both top notch, knowledgeable and kind humans. I’m very happy with my services."

"Was completely scammed by this company and now I’m being ignored. Got a call about a month ago at 7pm from Steven Rioiell. He didn’t consider my estimate and told me he can do whatever he wants with the numbers on a recorded line. Even left a voicemail stating that “he doubts I own the car” which was very discriminatory. I actually do own the car. Since then I’ve been denied contact with corporate or anyone higher as the local office ignores there’s even an issue. I wouldn’t let these people insure my dead squirrel. You will be paying for nothing but bad customer service and pre recorded phone calls."

"Communication could be better."

"Always love talking with Derek and his staff at State Farm. They’re always there to help and willing to answer any questions I have. Happy to have them as my current insurance agency!"

"Such good people to work with! The whole team has always been quick to help with anything we need. Thank you"

"Dan Harris has been very professional and answered all our questions in a timely manner."

"Couldn’t recommend this office more!"

"Team was very knowledgable and ready to assist in my insurance needs, bundled cars and home and was painless and simple highly recommend tell them Chris Simonsen Sent you;)"

"They've been very easy to work with and have helped with any issues I've had almost immediately!"

"Definitely a great experience!!! Very kind, they give great advice with a heartwarming feel"

"I just recently joined State Farm on Jefferson beginning of this year. The car insurance that I had had almost doubled for 3 months so wanted to look for new when Gina came to the rescue. She came up with a plan that offered the same deductions and a better rate. My daughter was so impressed she also moved her car insurance over to State Farm. Gina has been awesome and very informative and has done a lot of calculating trying to find me the better deal. I even went a step further and added my home. Gina has been a real gem."

"Contacted for quotes for new coverage. The service was great and very knowledgeable."

"Gena was so helpful! She was very nice, professional, and took the time to answer all of my questions without rushing me. I really appreciated how clearly she explained the differences between the various coverages—it made everything much easier to understand. She made the whole process smooth and stress-free. Highly recommend!"

"The customer service at this office is incredible and everyone I have spoken to on the staff has been super helpful and able to answer all of my questions!"

"Dan was very knowledgeable and was great to work with! The team in the office does a great job and is always friendly when I call in."

"Everyone was very nice and I enjoyed our conversation. I really appreciated the call."