State Farm® Insurance Agent Derek Hensley

"Was completely scammed by this company and now I’m being ignored. Got a call about a month ago at 7pm from Steven Rioiell. He didn’t consider my estimate and told me he can do whatever he wants with the numbers on a recorded line. Even left a voicemail stating that “he doubts I own the car” which was very discriminatory. I actually do own the car. Since then I’ve been denied contact with corporate or anyone higher as the local office ignores there’s even an issue. I wouldn’t let these people insure my dead squirrel. You will be paying for nothing but bad customer service and pre recorded phone calls."

"Communication could be better."

"Always love talking with Derek and his staff at State Farm. They’re always there to help and willing to answer any questions I have. Happy to have them as my current insurance agency!"

"Such good people to work with! The whole team has always been quick to help with anything we need. Thank you"

"Dan Harris has been very professional and answered all our questions in a timely manner."

"Couldn’t recommend this office more!"

"Team was very knowledgable and ready to assist in my insurance needs, bundled cars and home and was painless and simple highly recommend tell them Chris Simonsen Sent you;)"

"They've been very easy to work with and have helped with any issues I've had almost immediately!"

"Definitely a great experience!!! Very kind, they give great advice with a heartwarming feel"

"I just recently joined State Farm on Jefferson beginning of this year. The car insurance that I had had almost doubled for 3 months so wanted to look for new when Gina came to the rescue. She came up with a plan that offered the same deductions and a better rate. My daughter was so impressed she also moved her car insurance over to State Farm. Gina has been awesome and very informative and has done a lot of calculating trying to find me the better deal. I even went a step further and added my home. Gina has been a real gem."

"Contacted for quotes for new coverage. The service was great and very knowledgeable."

"Gena was so helpful! She was very nice, professional, and took the time to answer all of my questions without rushing me. I really appreciated how clearly she explained the differences between the various coverages—it made everything much easier to understand. She made the whole process smooth and stress-free. Highly recommend!"

"The customer service at this office is incredible and everyone I have spoken to on the staff has been super helpful and able to answer all of my questions!"

"Dan was very knowledgeable and was great to work with! The team in the office does a great job and is always friendly when I call in."

"Everyone was very nice and I enjoyed our conversation. I really appreciated the call."

"State Farm has been supportive and helpful throughout our time with them. Salayna in the Derek Hensley office is especially helpful!"

"Very helpful, always there when you need them. Really came through after an accident and getting everything squared away. Thank You!"

"Wouldn’t want to get our insurance through anywhere else. They’re always so helpful, polite and willing to help with anything. Absolutely love this office and everyone that works there."

"Marty was so helpful with all my questions and made some great changes to my policy. Customer service at this agent location is fantastic and I would recommend them to anyone!"

"Response time is great and the staff is very friendly and helpful."

"Everyone there courteous and helpful . They go above and beyond, very pleased with their service. ."

"Gena made switching over very easy! We look forward to a many year relationship with their office."

"Gena was great! Extremely knowledgeable and knew exactly what I was needing when it came to my motorcycle insurance. Very personable and respectful. Would recommend my friends and family!"

"Amazing communication and great rates!"

"Their agents are super helpful and nice. The quotes were explained clearly, and they worked to ensure I got the best deal and all discounts possible! Been with them for over 4 years, and they've been nothing but helpful!"